Step 1Contact us
You can contact us via the contact form in the footer, or the contact section.
REJECTED META ACCOUNT
Building a Meta profile and an advertising account is a long-term matter, and its rejection can greatly complicate further functioning on this platform.
Contact usWhat should I do when Meta rejected my account?
- First of all, you need to find out if your private profile or advertising account has been blocked
- The good news is that both things can be solved, but they require several steps
- Blocking a private account is often associated with Facebook's suspicion of misuse of the private account, and thus the solution lies in proving to FB that you really are the owner of the account.
- Blocking an advertising account is associated with a violation of the Facebook Ad policy, where FB must be contacted and shown that the blocking occurred by mistake and the account did not violate the rules of the platform in any way
What are the most common reasons for blocking a personal profile?
A problem accessing a private profile can be caused by:
-
Contact us
You can contact us via the contact form in the footer, or the contact section.
-
Confirmation of identity
Prepare an identity card or other proof of identity.
-
Request to FB
Follow the instructions of our support. The process involves filling out an FB request to restore your personal profile.
What are the most common reasons for blocking an ad account?
A problem with access to the advertising account (or the inability to start new ads) can be caused by:
How to proceed with unblocking?
Contact usStep 1
Step 2Unblocking request
With your consent and access, we will ask FB to unblock the advertising account.
Step 3Confirmation of identity
Prepare an identity card or other proof of identity.
Step 4Unblocking verification
Upon receipt of the notification from FB, we will verify that the account has been approved for re-use for advertising purposes.
Step 5Verify the cause of the blockage
Through Teamviewer or another similar tool, we will navigate you to the section where it is possible to verify the reason for blocking the account.
Step 6Training
Our specialists will advise you on how to avoid re-blocking your account.
